Patient Care: Treat ‘Em Like Dogs

$24.95

This online training video educates viewers on the importance of customer care in the medical profession. This video course demonstrates the way patients feel about their treatment when medical practitioners don’t take the time to interact with their patients. Viewers see the difference between the best and worst customer service received by patients in a medical office. This training shows the process from initial contact through follow up care, giving examples of the right and wrong ways to treat patients. Good customer service is important in any business. A positive experience can make all the difference as to whether a client/patient returns. Employees who make patients feel important and cared for help you retain and grow your medical practice.

Description

Audience:
All medical professionals

Workplaces:
Healthcare Facilities

Topics:
Introduction|Initial Patient Contact|Reception|Patient Care|Follow Up|Conclusion

Languages:
en

Video Format:
SD-Wide

Quiz Questions:
10

Number of Lessons:
6

Training Time:
14-24 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
CRM Learning