Customer Service – I’ve Heard This All Before
$4.95
You may think you’ve heard it all before, but each customer is unique. When you take the time to really listen, you may avoid unnecessary frustration and solve problems. This video show how one customer service rep focuses on the customer as an individual and consequently solves her problem. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”
Description
Audience:
All those in customer service
Workplaces:
Retail Stores
Topics:
I’ve Heard This All Before
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
3-3 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Video Visions
