Customer Service – Let Me Transfer You

$3.95

If you want to infuriate a customer, just transfer them without even trying to solve their problem. However, when you take on a difficult customer’s problem and solve it, you get a loyal customer and greater satisfaction in your work. Watch this video and see what a difference you can make if you take the time to try and solve a customer’s problem before passing them off on someone else. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”

SKU: vviscslm_vod Category: Tag:

Description

Audience:
Customer Service Reps

Workplaces:
Offices

Topics:

Languages:
en

Video Format:
SD-Wide

Quiz Questions:
0

Number of Lessons:
1

Training Time:
3-3 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Video Visions