Customer Service – I’m Happy To Help, But…
$4.95
Sometimes providing customer service involves helping people come to a decision. Watch a service rep lose two customers by not helping them figure out answers to their questions. In a “do-over” scenario, he helps them find solutions which work for everyone. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”
Description
Audience:
All customer-facing employees
Workplaces:
Hotels and Motels
Topics:
I’m Happy to Help, ButÂ…
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
2-2 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Video Visions