Customer Service – Let Me Transfer You
$4.95
If you want to infuriate a customer, just transfer them without even trying to solve their problem. However, when you take on a difficult customer’s problem and solve it, you get a loyal customer and greater satisfaction in your work. Watch this video and see what a difference you can make if you take the time to try and solve a customer’s problem before passing them off on someone else. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”
Description
Audience:
Customer Service Reps
Workplaces:
Offices
Topics:
Let Me Transfer You
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
3-3 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Video Visions