Customer Service – It’s Policy, There’s Nothing I Can Do

$4.95

Nothing turns a customer off more than the response of, “It’s policy, there’s nothing I can do.” A customer service rep’s job is to figure out how to help the customer, within company policy. It may be challenging, but it’s a lot more satisfying. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”

SKU: vviscsip_vod Category: Tag:

Description

Audience:
Customer Service Representatives

Workplaces:
Retail Stores

Topics:

Languages:
en

Video Format:
SD-Wide

Quiz Questions:
0

Number of Lessons:
1

Training Time:
3-3 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Video Visions