Understanding Customer Motivation in Sales

$11.95

Making customers happy is the key to repeat business. This video training explores understanding customer motivation. This course educates viewers about the factors influencing purchase decisions. Viewers learn how Maslow’s Hierarchy of Needs impacts customer priorities. This training discusses the different decision influences for individuals and business consumers. Use this video to educate viewers about improving their understanding of customer motivation.

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Description

Audience:
All those in sales, especially those in leadership roles

Workplaces:
Manufacturing Plant|Offices

Topics:
Introduction|Factors That Influence Purchasing Decisions|How Customers Make Buying Decisions|Using Research To Understand Customers|Summary

Languages:
en

Video Format:
HD

Quiz Questions:
4

Number of Lessons:
5

Training Time:
13-17 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
TalentQuest

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