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The relationship between customers and businesses is symbiotic. Businesses need customers to survive, and customers need businesses to meet their needs. This course is of particular interest to those in their organization tasked with the critical role of supply chain, logistics, and broader operations management. The course covers meeting the customer needs, the role of the supplier, and various types of suppliers and customers. The course highlights how businesses need to tailor their efforts to appeal to different customer types. Use this course to ensure consistent understanding and awareness of processes and continuous and timely service and product delivery.
The course is geared for those particularly on the front lines of operations and logistics management within their organization regardless of size or industry.
Offices|Restaurants and Food Services|Retail Stores
Introduction|Meeting The Customer Needs|The Role Of The Supplier|Supplier And Customer Types|Summary
Number of Lessons:
Windows, Apple, Android, Chrome
Mastery Training Content Network
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