Financial Services Business Skills

$19.95

There are a number of unique skills related to banking and financial services employees, particularly those in customer-facing roles, should keep in mind. This video training explores business skills for those working in financial services, focusing on business communication. This video course educates viewers about communication skills needed for different types of business relationships. The course provides examples of what to do when things go wrong, customer service basics, tips for professionalism, and best practices for counting money. Use this video to help your team communicate more effectively, address problems with confidence and ease, and deliver stellar customer service.

Description

Audience:
All banking professionals or those working in financial services

Workplaces:
Offices

Topics:
Cross-Selling|Internal Communication Standards|External Communication Standards|When Things Go Wrong|Customer Service Basics|Professionalism|Counting Money

Languages:
en

Video Format:
HD

Quiz Questions:
20

Number of Lessons:
7

Training Time:
23-43 minutes

Closed Captioning:
Yes

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Big Pow! Enterprises, LLC dba The Jeff Havens Comp