Customer Win Back Techniques
$11.95
Businesses rely on their customers to remain in business. Research shows businesses have a much greater chance of selling to an existing or previous customer than to someone who has never done business with the company before. This video training explores ways to win back customers. This training explains the reasons to care about lost customers. Viewers learn how win back programs work and what techniques to use to regain customer trust. It is less expensive to reengage a former customer than it is to find new customers. Use this video to educate employees about customer win back techniques.
Description
Audience:
Anyone in a customer service or sales role
Workplaces:
Offices
Topics:
Introduction|Why Care About Lost Customers?|How Win Back Programs Can Help|Regain Customer Trust|Recap
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
5
Training Time:
9-9 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
LearningPlanet