Customer Service – Observe The Difference In Every Customer
$4.95
Every customer is unique; the key is to not treat every customer the same This video shows reps how important it is to observe their customers. When you are aware of a customer’s level of knowledge or demeanor you can tailor your service to reflect their needs. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: Make It Easy!”
Description
Audience:
Customer service reps
Workplaces:
Restaurants and Food Services|Retail Stores
Topics:
Observe the Difference in Every Customer
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
3-3 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Access Training Media