Customer Service – It’s Policy, There’s Nothing I Can Do
$4.95
Nothing turns a customer off more than the response of, “It’s policy, there’s nothing I can do.” A customer service rep’s job is to figure out how to help the customer, within company policy. It may be challenging, but it’s a lot more satisfying. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”
Description
Audience:
Customer Service Representatives
Workplaces:
Retail Stores
Topics:
It’s Policy, There’s Nothing I Can Do
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
3-3 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Video Visions
