Customer Service – It’s Not My Problem

$3.95

Watch a customer rant online after getting the runaround from a service rep. She just keeps getting transferred. Finally, one rep takes on the problem and gets a glowing review. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

SKU: at30csin_vod Category: Tag:

Description

Audience:
All customer-facing employees

Workplaces:
Retail Stores

Topics:

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
1

Training Time:
2-2 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Access Training Media