Customer Service – The Invisible Customer

$4.95

This video starts with an example of how a customer, when ignored by a store’s staff posts an online video of his frustrating experience. A simple solution is illustrated: give the customer your undivided attention and avoid the bad publicity. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

SKU: at30csic_vod Category: Tag:

Description

Audience:
Customer service reps

Workplaces:
Retail Stores

Topics:

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
1

Training Time:
2-2 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Access Training Media