GENERAL TROUBLESHOOTING SUPPORT
I start a course and get a "Failed to Initialize" error.
If you launch a course and see the error below, complete the following steps:
- Close all instances of your browser
- Start a new browser session and try logging in again
- If it still doesn't work, clear your cache in your browser (usually under the History settings)
- Log back into FreeTrainingPower.com and take your course.
![Image](https://freetrainingpower.com/wp-content/uploads/2018/05/image-e1527881605974.png)
SUPPORT TICKET
CONTACT US.
If you have questions that have not been answered by our FAQs or Documentation, please complete our inquiry form.
41214 Bridge Street Novi, Michigan 48375
Phone: (800) 258-3837
Support available Monday - Friday 8:30 am to 5 pm EST