Positive First Impressions

$9.95

Offering a positive first impression is vital to business. This course teaches customer-facing employees how a positive attitude assures a customer’s positive first impression. Focused on demonstrating how good and bad attitudes affects one’s thoughts, words, and actions, this course motivates team members to develop a positive professional attitude while at work. Upon completing the Workbook activities after each of the modules in this course, employees learn the seven steps to take to maintain and project a positive attitude with all customers. Present this course to ensure all employees who interact with customers learn how to form and retain a positive attitude at work.

Description

Audience:
Employees throughout the company who interact with customers by phone or in person

Workplaces:
Not Specified

Topics:
Introduction|First Impression|Maintaining A Positive Attitude|Focusing On The Customer|Positive Affirmations|Face To Face Interactions|Recap

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
7

Training Time:
9-9 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
LearningPlanet