Positive First Impressions
$11.95
Offering a positive first impression is vital to business. This course teaches customer-facing employees how a positive attitude assures a customer’s positive first impression. Focused on demonstrating how good and bad attitudes affects one’s thoughts, words, and actions, this course motivates team members to develop a positive professional attitude while at work. Upon completing the Workbook activities after each of the modules in this course, employees learn the seven steps to take to maintain and project a positive attitude with all customers. Present this course to ensure all employees who interact with customers learn how to form and retain a positive attitude at work.
Description
Audience:
Employees throughout the company who interact with customers by phone or in person
Workplaces:
Not Specified
Topics:
Introduction|First Impression|Maintaining A Positive Attitude|Focusing On The Customer|Positive Affirmations|Face To Face Interactions|Recap
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
7
Training Time:
9-9 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
LearningPlanet
