Get unlimited access to all courses with our Achiever Membership! Sign Up Today
This one-minute video explains the reasons and ways to provide the customer with a positive initial response to query. Not just a positive first impression but a positive response to give confidence to the customer that you can help. Whether it’s on the phone or face-to-face the same principles apply.
Anyone in a customer-facing role
Positive Affirmation In 1 Minute
Number of Lessons:
Windows, Apple, Android, Chrome
Mastery Training Content Network
Original Content Producer: