Managing Workplace Conflicts, Healthcare Version

$24.95

When a conflict arises at work do you find yourself handling it in the same way every time? Maybe you try to avoid it or just give in so you really don’t have to deal with. Both approaches are conflict positions that don’t get to the real concern. This online training video explains all five of the most common conflict positions and demonstrates the best option for resolution. Tactics such as avoiding, accommodating, competing, compromising or collaborating are used to in many different conflict scenarios. Each position may seem to work, but for how long and at what cost? Experience this training program to find out how to be the most effective overall in delivering winning outcomes. Workplace conflicts are disruptive and uncomfortable. Accepting that conflict happens, but knowing a resolution is possible makes it a little easier get through.

SKU: crmlmwch_vod Category: Tag:

Description

Audience:
Anyone involved in health care interested in learning conflict resolution techniques

Workplaces:
Healthcare Facilities

Topics:
Introduction|Avoiding|Accommodating|Competing|Compromising|Collaborating|Conclusion

Languages:
en

Video Format:
SD-Wide

Quiz Questions:
10

Number of Lessons:
7

Training Time:
19-29 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
CRM Learning