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Racial bias in the workplace can cause stress and discomfort for co-workers and customers. This course shows employees how to proactively design and execute strategies to address these issues. Focused on showing team members how to create feelings of inclusion and diversity in representation throughout the workplace, this “Take Action” course aims to help reduce the stress racial bias can cause. Learners are introduced to the five key strategies for influencing workplace inclusion by first learning to acknowledge the diversity, inclusion, and equity mistakes people make. Upon exposure to potentially harmful personal actions, the course demonstrates how to take ownership and apologize for them when they occur. Teach this course to ensure all employees learn to execute realistic strategies for creating an inclusive work environment and recovering when mistakes are made as they co-create positive change.
Organizational staff at all levels
Introduction|Make It Right When You Make A Mistake|Invite Diverse Voices to The Table|Use Microaffirmation|Be An Upstander|Cultivate Welcoming Environments For Your Customers|Conclusion
Number of Lessons:
Windows, Apple, Android, Chrome
Mastery Training Content Network
Original Content Producer:
Torrance Learning, Inc.