Customer Service Recovery (HEARD) In 1 Minute

$2.95

This one-minute video explains how to use the H.E.A.R.D. technique when dealing with a complaining customer.

Description

Audience:
Anyone in a customer-facing role

Workplaces:
Not Specified

Topics:
Customer Service Recovery (HEARD) In 1 Minute

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
1

Training Time:
1-1 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
LearningPlanet