Customer Service Recovery (HEARD) In 1 Minute
$3.95
This one-minute video explains how to use the H.E.A.R.D. technique when dealing with a complaining customer.
Description
Audience:
Anyone in a customer-facing role
Workplaces:
Not Specified
Topics:
Customer Service Recovery (HEARD) In 1 Minute
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
1-1 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
LearningPlanet