Customer Service: How to Excel
$11.95
Customer service is how a company interacts with their customers. 76% of consumers believe the customer service they received shows how the company values them as a customer. This statistic demonstrates how critical customer service is to an organization’s success. This video training explores customer service and how to excel. Customer service starts as soon as the customer steps in the store or logs onto the website. This video training educates viewers about customer habits and statistics. Use this video to educate viewers about how to excel at customer service.
Description
Audience:
All customer service employees
Workplaces:
Offices
Topics:
Introduction|Customer Habits|Management’s Role In Customer Service|Delivering Top-Quality Customer Service
Languages:
en
Video Format:
HD
Quiz Questions:
5
Number of Lessons:
4
Training Time:
5-10 minutes
Closed Captioning:
Yes
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
PowerSplash Project
