Customer Service – Are You With Me?
$4.95
This microlearning features a recorded phone conversation demonstrating how frustrating it is for customers when reps just don’t listen. A simple solution is presented: listen, understand and confirm. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”
Description
Audience:
Customer service reps
Workplaces:
Offices|Retail Stores
Topics:
Are you with Me?
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
3-3 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Access Training Media