Coping Under Fire On The Front Line In 1 Minute

$2.95

Many people working on the front line in call centers, receptions or retail experience abusive or angry people. This one-minute video explains five things you can do to help those situations have a better outcome and give you some coping mechanisms.

Description

Audience:
Anyone working in front-line customer service or sales

Workplaces:
Not Specified

Topics:
Coping Under Fire On The Front Line In 1 Minute

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
1

Training Time:
1-1 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
LearningPlanet