Coping Under Fire On The Front Line In 1 Minute
$3.95
Many people working on the front line in call centers, receptions or retail experience abusive or angry people. This one-minute video explains five things you can do to help those situations have a better outcome and give you some coping mechanisms.
Description
Audience:
Anyone working in front-line customer service or sales
Workplaces:
Not Specified
Topics:
Coping Under Fire On The Front Line In 1 Minute
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
1
Training Time:
1-1 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
LearningPlanet