Conflict Resolution

$19.95

When it comes to resolving conflicts in the workplace, there are definitely right and wrong approaches. This course teaches the correct techniques to use by showing amusing examples of what not to do. Within the training, the demonstrations show the importance of being mindful of others’ personal space as well as feelings. Trying to understand the other person’s problems is also a critical component of conflict resolution. Listening to each other and having a calm, timely discussion to resolve issues is the best course of action displayed in this training. Use this course to provide employees with an entertaining look at a sometimes-difficult subject to discuss and help them learn to resolve conflicts properly.

SKU: tjhccres_vod Category: Tag:

Description

Audience:
All employees

Workplaces:
Offices

Topics:
The Loudest Person Wins!|Here’s A Few Things You Probably Shouldn’t Say (Or Do)!|The Power Of The Angry Silence|The Closer You Get, The Less People Like You!|There’s No Such Thing As Personal Space!|How Not To Deal With Other People’s Problems|What Did You Say?|Don’t Try To Understand People|You Are Never Wrong|Three Scenarios, One Right Answer

Languages:
en

Video Format:
HD

Quiz Questions:
10

Number of Lessons:
10

Training Time:
17-27 minutes

Closed Captioning:
Yes

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Big Pow! Enterprises, LLC dba The Jeff Havens Comp