Conflict De-Escalation Techniques: Developing a Solution Mindset
$4.95
One way to handle conflict is to yell and scream until others get tired of arguing or flee the scene. Another way is to focus on finding solutions to the issue and finding a smooth and enjoyable way forward. This microlearning teaches you how to do the latter. Although you’ll also see what happens when you ignore a solution mindset in favor of anger and name calling. Brace yourself, though, it isn’t pretty. This course is part of a microlearning series that provides a solid foundation of techniques and strategies for de-escalating even the most contentious of conversations.
Description
Audience:
All employees
Workplaces:
Not Specified
Topics:
Developing a Solution Mindset
Languages:
en
Video Format:
HD
Quiz Questions:
3
Number of Lessons:
1
Training Time:
7-10 minutes
Closed Captioning:
Yes
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Big Pow! Enterprises, LLC dba The Jeff Havens Comp