Building Customer Relationships: Utilizing Customer Feedback
$4.95
There’s no better way to know what your customers expect from you than to ask your customers what they expect from you. This microlearning explains how customer feedback can help you improve, how to effectively solicit that feedback, and how important it is to develop a process for doing so. You’ll also get a glimpse into one of the world’s worst coffee shops. How does that factor into all this? You’ll just have to watch to find out!
Description
Audience:
All those in a customer-facing role
Workplaces:
Offices|Restaurants and Food Services
Topics:
Customer Feedback
Languages:
en
Video Format:
HD
Quiz Questions:
3
Number of Lessons:
1
Training Time:
6-9 minutes
Closed Captioning:
Yes
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
Big Pow! Enterprises, LLC dba The Jeff Havens Comp