Avoiding Escalations In 1 Minute

$3.95

This one-minute video covers some of the key points around avoiding having to escalate a call or conversation to a manager or a supervisor. Knowing a phrase or two may help reduce the need to escalate a call and help build confidence for the customer and yourself!

Description

Audience:
Anyone in a customer-facing role

Workplaces:
Not Specified

Topics:
Avoiding Escalations In 1 Minute

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
1

Training Time:
1-1 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
LearningPlanet