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Customers just want to know what is happening. If you acknowledge a customer’s initial enquiry or visit as soon as they arrive, they feel welcomed and important. If you ignore a customer either unintentionally or deliberately, you have created a negative impression and immediately tell the customer they are not that important. This one-minute video shares some ideas on how you can acknowledge customer contact effectively.
Anyone in a customer-facing role
Acknowledge Customer Contact In 1 Minute
Number of Lessons:
Windows, Apple, Android, Chrome
Mastery Training Content Network
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