Abusive Customers
$11.95
Dealing with abusive customers is never easy. This video training is a guide for managing abusive customers. Viewers learn about different types of abuse by customers. This training demonstrates ways to avoid being baited by abusive customers. This training also demonstrates ways to respond to customer abuse. Use this video to educate employees about effectively handling abusive customers.
Description
Audience:
Everyone who interfaces with customers
Workplaces:
Not Specified
Topics:
Introduction|Abusive Behavior|Types Of Abuse|Avoid Being Baited|Response Techniques|Recap
Languages:
en
Video Format:
HD
Quiz Questions:
0
Number of Lessons:
6
Training Time:
10-10 minutes
Closed Captioning:
No
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
LearningPlanet
