Abusive Customers

$9.95

Dealing with abusive customers is never easy. This video training is a guide for managing abusive customers. Viewers learn about different types of abuse by customers. This training demonstrates ways to avoid being baited by abusive customers. This training also demonstrates ways to respond to customer abuse. Use this video to educate employees about effectively handling abusive customers.

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Description

Audience:
Everyone who interfaces with customers

Workplaces:
Not Specified

Topics:
Introduction|Abusive Behavior|Types Of Abuse|Avoid Being Baited|Response Techniques|Recap

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
6

Training Time:
10-10 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
LearningPlanet