Customer Service – Are You With Me?

$4.95

This microlearning features a recorded phone conversation demonstrating how frustrating it is for customers when reps just don’t listen. A simple solution is presented: listen, understand and confirm. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service Gone Viral.”

SKU: at30csay_vod Category: Tags: ,

Description

Audience:
Customer service reps

Workplaces:
Offices|Retail Stores

Topics:

Languages:
en

Video Format:
HD

Quiz Questions:
0

Number of Lessons:
1

Training Time:
3-3 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Access Training Media