Resolving Conflict When… Complete Collection
$29.95
Although conflicts within the workplace are inevitable, employees are often taken by surprise and not sure of how to respond when they happen. This training course illustrates ten common conflicts that occur, such as disagreements and criticism, along with practical ways to handle them. Viewers are taught the probable motivations behind the conflict. Each scenario shown presents an example of the right and wrong way to handle the situation. Use this course on resolving conflict to learn empowering ways to respond to challenging situations at work.
Description
Audience:
Everyone in the workplace will benefit from this training course
Workplaces:
Offices
Topics:
You’re Asked To Compromise Your Ethics|Someone Disagrees With You|Your Boss Doesn’t Notice Your Contributions|It’s Someone Else’s Fault|Someone Criticizes You|A Team Member Is Uncooperative|You Need To Break A Commitment|Someone Breaks A Commitment|A Co-Worker Is Too Social|The Boss Keeps Changing Priorities
Languages:
en
Video Format:
HD
Quiz Questions:
20
Number of Lessons:
10
Training Time:
36-56 minutes
Closed Captioning:
Yes
Devices Supported:
Windows, Apple, Android, Chrome
Required Plugins:
None
Interactive Producer:
Mastery Training Content Network
Original Content Producer:
SoftSkillsU
