Resolving Conflict When… Complete Collection

$29.95

Although conflicts within the workplace are inevitable, employees are often taken by surprise and not sure of how to respond when they happen. This training course illustrates ten common conflicts that occur, such as disagreements and criticism, along with practical ways to handle them. Viewers are taught the probable motivations behind the conflict. Each scenario shown presents an example of the right and wrong way to handle the situation. Use this course on resolving conflict to learn empowering ways to respond to challenging situations at work.

Description

Audience:
Everyone in the workplace will benefit from this training course

Workplaces:
Offices

Topics:
You’re Asked To Compromise Your Ethics|Someone Disagrees With You|Your Boss Doesn’t Notice Your Contributions|It’s Someone Else’s Fault|Someone Criticizes You|A Team Member Is Uncooperative|You Need To Break A Commitment|Someone Breaks A Commitment|A Co-Worker Is Too Social|The Boss Keeps Changing Priorities

Languages:
en

Video Format:
HD

Quiz Questions:
20

Number of Lessons:
10

Training Time:
36-56 minutes

Closed Captioning:
Yes

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
SoftSkillsU