Process and Quality Basics

$14.95

Customers can share their experiences with your business easier and to a wider audience than ever before, and the experiences they are sharing are about the quality of your company’s goods and services. This video training explores the basics to evaluate and improve quality for your business. This training explores the background of the business analysis of process and quality. Viewers learn about the key concepts of PDCA cycle. This video explores analysis of manufacturing defects and variations, and the use of control charts. Quality improvement is an opportunity related to all product and service industries. This video explains the basics of process and quality in the business environment and puts everything in the context of the history of quality and process management.

Description

Audience:
All employees

Workplaces:

Topics:
Quality Experiences|The Artisan Era|The Industrial Revolution|Enter Statistics: Shewhart’s Contributions|Japan’s Turnaround|America Wakes Up|TQM to Now (TQM, 6 SIGMA, LEAN)

Languages:
en

Video Format:
HD

Quiz Questions:
7

Number of Lessons:
7

Training Time:
19-26 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Vado Inc