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Gain confidence in your ability to resolve MS application and operating issues, increase your potential for career opportunities and advancements, and prepare to pass MCP exams 70-271 and 70-272 for Microsoft Certified Desktop Support Technician (MCDST) certification.This minicourse in our Lesson-On-Demand format is part of a series on Windows XP Troubleshooting Windows. You will learn about troubleshooting TCP/IP with specific information regarding TRACERT and the Internet firewall. This minicourse is short enough to fit easily into your busy schedule with little disruption to your daily workflow.
Anyone preparing for a core exam to achieve Microsoft Certified Desktop Support Technician (MCDST) certification or anyone who wants to learn to resolve problems with the Windows XP Operating System.
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