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Gain confidence in your ability to resolve MS application and operating issues, increase your potential for career opportunities and advancements, and prepare to pass MCP exams 70-271 and 70-272 for Microsoft Certified Desktop Support Technician (MCDST) certification.This introductory minicourse in our Lesson-On-Demand format is part of a series on Windows XP Troubleshooting Windows. The DST is defined in detail, which includes prerequisites, DST qualifications, how to gather information, and DST steps, terms, and purpose.
The sharply focused approach of breaking the complete training into 16 separate minicourses means you can take only the training you need when you need it and when you are personally ready to learn. You can apply what you’ve learned immediately in your daily work or current project. Minicourses are short enough to fit easily into your busy schedule with little disruption to your daily workflow.
Anyone preparing for a core exam to achieve Microsoft Certified Desktop Support Technician (MCDST) certification or anyone who wants to learn to resolve problems with the Windows XP Operating System.
Prerequisites|DST Qualifications|Gathering Information|DST Steps|DST Terms|DST Purpose
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