Managing When… Complete Collection

Those who mentor, coach, or supervise others in the workplace typically experience a variety of communication challenges that can cause them to lose control of their team members. This course presents the proper techniques for regaining and maintaining control of the most prevalent team member communication challenges. Composed of ten individual modules, this course illustrates each of the fundamental skills for managing difficult supervisory or mentoring communication situations to have successful outcomes. From learning how to smoothly transition into the role without being compared to one’s predecessor to working through conflict between team members, managers acquire the skills necessary for effective team development and productivity. Use this course to assure all leaders are adept at navigating challenging situations while maintaining control of team communication.