How To Have A Service Attitude

$24.95

We have all heard about the power of positivity. Positivity is also about a mindset, and while we are unable to control what has happens around and to us, we can absolutely control how we respond to a given situation. This course takes a deep dive into attitude, and reshaping our approach in a professional environment, though it is certainly applicable to other, every-day situations and interactions. The course talks about choosing your attitude, visualizing success, resisting negative influences, and embracing change. This course is geared toward anyone who is interested in improving their custom service delivery skills, or simply looking for a fresh perspective. Use this course among all levels of your organization to strengthen morale and emulate a company-wide vision of positivity and openness to innovation.

Description

Audience:
Anyone, from the associate level through executive and senior management

Workplaces:
Offices

Topics:
Introduction|Choose Your Attitude In Advance|Visualize Success|Demonstrate Humor, Energy And Enthusiasm|Resist Negative Influences|Be A “Whatever It Takes” Person|Embrace Change: Expect It And Accept It|Be Grateful For What You Have|Review

Languages:
en

Video Format:
HD

Quiz Questions:
20

Number of Lessons:
9

Training Time:
21-41 minutes

Closed Captioning:
Yes

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
SoftSkillsU