Email And Business Writing: Replying to All

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Have you ever responded to an email with the intent to reply to one person and instead hit reply-all? Hitting reply-all could result in broadcasting a nasty comment about a co-worker, or personal information you meant to share with one person. This course teaches employees the importance of knowing when to use the reply-all feature and how it can be effective within the workplace. This course is part of the Email and Business Writing series. While most of us have figured out how to send and receive emails by now, there are some nuances of this form of communication that are not common sense. These short vignettes demonstrate specific practices for crafting professional and effective business emails. These tips help users create great customer service experiences and build business relationships with colleagues.

Description

Audience:
All Employees

Workplaces:
Offices

Topics:
Replying To All

Languages:
en

Video Format:
HD

Quiz Questions:
3

Number of Lessons:
1

Training Time:
3-6 minutes

Closed Captioning:
Yes

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
SoftSkillsU