Customer Service – I’m Happy To Help, But…

$4.95

Sometimes providing customer service involves helping people come to a decision. Watch a service rep lose two customers by not helping them figure out answers to their questions. In a “do-over” scenario, he helps them find solutions which work for everyone. This microlearning course provides a short video clip based on a single learning outcome. This course was derived from the full-length e-learning program, “Customer Service: So Help Me, Employee Edition.”

SKU: vviscsih_vod Category: Tag:

Description

Audience:
All customer-facing employees

Workplaces:
Hotels and Motels

Topics:

Languages:
en

Video Format:
SD-Wide

Quiz Questions:
0

Number of Lessons:
1

Training Time:
2-2 minutes

Closed Captioning:
No

Devices Supported:
Windows, Apple, Android, Chrome

Required Plugins:
None

Interactive Producer:
Mastery Training Content Network

Original Content Producer:
Video Visions